Dear Starbucks Employee:
I apologize for having interrupted your studying in order to have a drink made. How inconsiderate of me. I can appreciate that you likely wish you were somewhere else on this bleak winter day. Also, it's Friday. My mind is wandering a little, too.
However, in light of your company's decision/need to increase their costs, I would think that one might be a bit more cognizant of one's service level. I have been your low-maintenance customer for many years, nearly always ordering the same foamy, delicious beverage and never excited when things went a little pear-shaped behind the counter.
I paid nearly four dollars for you to throw some warm milk into a cup with a shot of espresso and wish me a nice afternoon. Craptacular.
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